• Be honest.
My mentor told me to always sell as if I’m selling to my best friend, which to me means selling with honesty and integrity.
• Give a firm time.
I hate when Time Warner says they’ll be there between 1p and 5p. You’re busy and so am I, so let’s not waste time waiting.
• Be on time. Period
• Never judge.
Honestly I’m not offended by any amount of clutter, mess, or disorganization. You should see my house.
• Don’t waste money.
If your TV still works then we should try to make it work for your needs before buying a new one. Which reminds me:
• Make it easy to use.
If you can’t use your cool new AV system then you’ve wasted your money, and we're not going to let that happen.
• Do the best job possible.
even if it takes a little longer longer. You’re spending your discretionary income on products from ACES so it should not only work great, it should look like it was installed by someone who cares.
• Anticipate changes.
Tomorrow, next week, or next year, something better is going to be available or you’re going to want something new and different. That’s cool with me.
• Recycle as much as possible.
We proudly and meticulously recycle boxes from every job. Sure it's a drop in the bucket but drops add up and it makes me feel good.
• Express gratitude.
I put this last because it's one of the most important. But please know, I am humbled every time someone calls and asks Aces Tech to provide service for them.